Transparent policies for dependable commerce

Reliable courier partners ensure secure doorstep delivery across all pin codes.

Rapid Dispatch

Transit Timelines

Tracking & Insurance

Orders are securely packaged and handed to courier partners within 24 to 48 hours of confirmation.

Standard delivery takes 4 to 7 business days depending on destination pin codes across India.

Every shipment includes live tracking links and full transit insurance against loss or damage.

Step-by-step return protocol

Submit Request

Pickup Scheduling

Quality Verification

Bank Refund

Initiate a return request within 7 days of delivery through your account or support portal.

Our logistics partner picks up the packaged item directly from your doorstep.

Returned items undergo brief inspection at our fulfillment hub upon arrival.

Refunds are processed back to your original payment method within 5 to 7 business days.

Terms of service and data privacy

Arjun Kumar Dhal operates strictly in accordance with Indian consumer protection laws and digital commerce regulations. Every transaction generates an authentic GST-compliant tax invoice containing our official GSTIN and PAN credentials for complete fiscal transparency.

User privacy is safeguarded through secure encryption protocols. Personal data, shipping addresses, and payment credentials are never shared with third-party advertisers. All operational standards adhere to current statutory requirements for registered retail enterprises in India.

Our support team is available to assist with cancellations, shipping updates, and billing inquiries.